Let's face it, in today’s market it is hard to get quality staff; and quality team members can make your business a success, but are they trained the right way?
Perhaps you've got a great management team but they lack the skills necessary to train your team the right way, and it may not be there fault. A common misconception by some owners is that new hires will get the training they need when in fact they don't. Donald Mason Consulting will conduct a full survey of your restaurant from the Back of the House to the Front of the House to ensure that all procedures are being followed, and if needed will create a custom training manual to ensure all employees are doing the same thing at all times. Thinking of expanding your business and having a multi-unit operation; the only way to accomplish this is by having Standard Operating Procedure and iplimenting what we refer to as the "Leap Frog" process.
Let Donald Mason Consulting fix your training issues and impliment changes that will ensure your operational capabilities by setting a standard.
Contact us today so we can teach you how to begin implementing strategies to build a solid sense of "Ownership" amongst your team.
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